Reference

How We Handle Your Information

We collect what we need to run your account, process your bKash, Nagad and Rocket transactions, and keep the platform secure. You control your data — request access, changes or deletion through the contact paths below.

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9 Baje How We Handle Your Information
DATA PROTECTION

How We Keep Your Information Safe

We secure your data with encryption during transmission and storage, restrict access to authorized staff only, monitor login activity for unusual patterns, and separate financial data from game logs. Below are the key areas we manage to protect your privacy and give you control over your information.

Data Collection

We collect identity details during registration, payment information when you deposit via bKash, Nagad or Rocket, device data when you log in, and game activity while you play.

Cookies & Tracking

We use cookies to keep you logged in, remember your language preference, track session activity for security, and measure platform performance. You can manage cookie settings in your browser or account dashboard to limit non-essential tracking.

Data Retention

We store your account data as long as your account is active and for a reasonable period afterward to meet legal obligations in eligible regions.

Your Rights

You can request access to your data, ask for corrections, withdraw consent for non-essential processing, or request deletion by contacting support. We respond to requests within a reasonable timeframe and verify your identity before making changes to your account information.

PRIVACY CONTACT

How to Reach Us About Your Data

If you have questions about this privacy policy, want to see what data we hold, request corrections, or ask for deletion, contact us through any of these paths. We respond to privacy requests within a reasonable timeframe for users in eligible regions.

Live Chat Open the chat bubble in your account dashboard to reach a support agent. Privacy requests are handled directly — ask about your data, cookie settings or account deletion and we'll guide you through the process.
Email Support Send your privacy request to the support email address listed in your account settings. Include your registered mobile number so we can verify your identity before sharing or modifying your data.
Account Settings Log in and navigate to account settings to review what data we store, update your contact details, manage cookie preferences or initiate a data export request directly from the dashboard.

Common Questions About Your Data

We collect your name, mobile number, date of birth and email during registration. When you deposit via bKash, Nagad or Rocket, we log transaction details. We also record device type, IP address and login times for security purposes.

We share data only with payment processors to clear your bKash, Nagad or Rocket transactions, with game providers to load your sessions, and with support staff when you contact us. We do not sell your information to advertisers or marketing companies.

Log in to your account and go to settings, or contact support via live chat or email. We'll provide a copy of your account data, transaction history and activity logs after verifying your identity.

Yes. Contact support through live chat or email and request account closure. We'll delete your personal data within a reasonable timeframe, though we may retain transaction records as required by local law in eligible regions.

We use essential cookies to keep you logged in and session cookies to track your activity for security. Performance cookies help us measure load times and identify errors. You can disable non-essential cookies in your browser or account settings.

We store your data as long as your account is active. After you close your account, we retain transaction records for a period required by local law in eligible regions, then delete your personal information unless further retention is legally required.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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